Terms of Use

Acceptance of Terms

By accessing and using the Link-swan website, you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use this website or our services.

Service Description

Link-swan provides guided travel experiences throughout Australia. All route descriptions, itineraries, and pricing information on this website are subject to availability and may change without notice.

Booking and Reservations

Booking Process

Submitting a booking request through our website does not constitute a confirmed reservation. Bookings are confirmed only after we verify availability and you receive written confirmation via email.

Payment Terms

Full payment details and schedules will be provided upon booking confirmation. Deposits are typically required to secure your reservation.

Cancellation Policy

• Cancellations made 30 or more days before departure: Full refund minus administrative fee
• Cancellations made 15-29 days before departure: 50% refund
• Cancellations made less than 15 days before departure: No refund
• We reserve the right to cancel trips due to insufficient participants, unsafe conditions, or force majeure events

Travel Requirements

Participant Responsibilities

Participants must:

• Provide accurate health and fitness information during booking
• Maintain adequate travel insurance covering medical emergencies and trip cancellation
• Follow guide instructions and safety protocols
• Arrive with appropriate equipment and fitness levels as specified in route descriptions

Age Requirements

Minimum age requirements vary by route. Participants under 18 must be accompanied by a parent or legal guardian.

Health and Safety

Some routes involve physical exertion and exposure to wilderness conditions. Participants should consult healthcare providers before booking if they have any medical concerns.

Liability and Risk

Wilderness travel involves inherent risks. While we take reasonable precautions to ensure safety, participants acknowledge that:

• Outdoor activities carry risks including injury, illness, or in extreme cases, death
• Weather and environmental conditions can change unpredictably
• Wildlife encounters, terrain hazards, and equipment failures can occur

Link-swan is not liable for losses, injuries, or damages arising from participation in our travel routes except where caused by our negligence or breach of duty.

Intellectual Property

All content on this website, including text, images, logos, and design elements, is the property of Link-swan or used with permission. You may not reproduce, distribute, or use any content without written authorization.

Website Use

Permitted Use

You may use this website to:

• Browse information about our travel routes
• Submit booking inquiries
• Contact us with questions

Prohibited Activities

You may not:

• Attempt to gain unauthorized access to website systems
• Use automated systems to scrape content
• Transmit malicious code or harmful data
• Impersonate others or provide false information
• Use the website for unlawful purposes

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of external sites.

Disclaimer of Warranties

This website and information provided are offered on an "as is" basis. We make no warranties regarding:

• Accuracy or completeness of website content
• Uninterrupted or error-free website operation
• Fitness for a particular purpose

Limitation of Liability

To the maximum extent permitted by law, Link-swan is not liable for indirect, incidental, consequential, or punitive damages arising from your use of this website or our services.

Indemnification

You agree to indemnify and hold Link-swan harmless from claims, damages, or expenses arising from your violation of these terms or misuse of our services.

Governing Law

These Terms of Use are governed by the laws of Victoria, Australia. Any disputes will be subject to the exclusive jurisdiction of Victorian courts.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated date. Continued use of the website after changes constitutes acceptance of modified terms.

Severability

If any provision of these terms is found unenforceable, the remaining provisions will continue in full effect.

Contact Information

For questions regarding these Terms of Use:

Email: [email protected]
Address: 127 Bourke Street, Melbourne, VIC 3000, Australia